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Oji Fibre Solutions (including Oji Fibre Solutions (NZ) Limited, Oji Fibre Solutions (AUS) Pty Limited and Oji Foodservice Packaging Solutions (AUS) Pty Limited) (Oji) is committed to protecting your privacy and Personal Information when you deal with us and ensuring that it collects, stores and deals with your Personal Information appropriately and lawfully, including in accordance with the relevant privacy legislation.
The Privacy Act 1988 (Cth) (as amended) ('Australian Privacy Act') applies to the collection of personal information by Oji's Australian entities The New Zealand Privacy Act 1993 (as amended) ('New Zealand Privacy Act') applies to the collection of personal information by Ojis New Zealand entities.
This policy applies to all Personal Information collected by Oji in relation to its customers, suppliers and other third parties ('external parties' or 'you'). In this policy, we outline:
Personal Information is information or an opinion, whether true or not, and whether recorded in a material form or not, about an identified individual, or an individual who is reasonably identifiable, or as defined in the relevant Privacy Act ('Personal Information').
The types of Personal Information we may collect from our external parties and hold include (without limitation):
Oji collects, holds, discloses and uses your Personal Information:
Section 3.5 of this policy sets out the other parties to which we may disclose personal information.
By submitting your Personal Information to Oji, you consent to us using your Personal Information in the above ways.
Oji collects Personal Information directly from an individual unless it is unreasonable or impracticable to do so (in accordance with the relevant Privacy Act). Oji may also collect such information from other sources, including:
In most cases, you can gain access to Personal Information about you held by Oji. The Australian Privacy Principles under the Australian Privacy Act and the New Zealand Privacy Act set out some circumstances in which we are not required to provide you with such access. For example, we are not required to give access where we reasonably believe that giving access to the Personal Information would pose a serious threat to the life, health or safety of any individual or the public.
To make a request to access your Personal Information held by Oji, contact the Privacy Officer in any of the ways set out in section 8.0 of this policy. Oji may charge a fee (which will not be excessive) to cover the cost of retrieving and copying requested information.
Oji takes reasonable steps to ensure that the Personal Information we collect, use or disclose is accurate, complete and up to date, relevant, and not misleading. If your Personal Information is incorrect or changes, please contact the Privacy Officer in any of the ways set out in section 8.0 of this policy so that Oji can update your Personal Information.
Oji understands the importance of keeping Personal Information private, and will only disclose such information to others in limited circumstances. Other parties to which Oji may disclose Personal Information include:
in connection with (or for reasons directly related to) any of the purposes set out at section 3.4 of this policy.
Oji also discloses Personal Information to contractors (such as IT service providers) who provide services to us or who manage services provided to an individual on Ojis behalf. Personal Information is only disclosed to contractors to the extent necessary to enable them to provide these services.
In Australia, Ojis Australian entities may also be permitted or obligated to disclose Personal Information to other third parties where:
In New Zealand, Ojis New Zealand entities may also be required to disclose Personal Information to other third parties where Oji reasonably believes that disclosure is necessary:
Oji is unlikely to disclose your Personal Information to overseas recipients except to our related companies in Australia, New Zealand, or Japan. Oji will not disclose your Personal Information outside of the country the information was collected from (except to our Australian, New Zealand or Japanese related companies) unless we first obtain your consent.
Oji maintains procedures and standards and takes reasonable steps to prevent unauthorised access to, use, modification, or disclosure of, Personal Information. Oji takes reasonable steps to protect an individual's information from misuse, interference or loss including the use of firewalls, anti-virus software and on-going internal monitoring. Once an individual's information is no longer needed by Oji, reasonable steps are taken to destroy or de-identify it (except where archiving is required for the purposes for which the information was collected).
Some information is classed as Sensitive Information. This includes information or an opinion about a person's racial or ethnic origin, political opinions, philosophical or religious beliefs or affiliations, membership of a political, trade or professional association or trade union, sexual preferences or practices, criminal record, health or genetic information, biometric information that is used for the purpose of biometric verification or identification, or biometric templates.
Oji will only collect, hold or disclose Sensitive Information if:
If you have a complaint in relation to the collection and handling of your Personal Information, please contact Oji Privacy Officer via any method set out in section 8.0 of this policy. All complaints will be dealt confidentially and investigated internally In Australia, a response will be provided within 30 days unless otherwise specified (in accordance with the Australian Privacy Act).
This policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and the changing business environment. The latest version of this policy will be the version posted to our website. We reserve the right to amend this policy from time to time.
Our Commercial Credit Reporting Policy sets out the details on how we manage your credit information and credit reporting information and can be viewed on here.
If you have any queries about this Policy, or wish to request access to (or correction of) your personal information, please contact Oji's Privacy Officer at:
Private Bag 92004
Victoria Street West
Ph: +64 (9) 633 0600
Fax: +64 (9) 633 0601